Terms of Service

Use of Coco & Buttercup’s website (‘Website’) is subject to the following terms and conditions (‘Terms’). By using the Website, you are confirming your acceptance of the terms and conditions. We may modify these Terms occasionally without notice.

Please read these Terms carefully and make sure that you fully understand them before making any purchases from the website.


Coco & Buttercup has acted in due diligence to ensure all information, graphics, media and other items appearing on the Website are correct and up-to-date at the time it was published. However, Coco & Buttercup does not guarantee the accuracy of the content on our website and is not liable for any errors, omissions or defects.

Furthermore, Coco & Buttercup and its employees and contractors are not liable for any consequential or indirect loss that may occur as a result of your use or reliance of this website and/or its content.


Depending on the resolution of your screen, some products may differ slightly in visual appearance or colour from the way they appear on the site.

Intellectual Property

All content and trademarks contained on this website is protected by Australian and international copyright laws. This includes the website, content, images, logo, titles, designs, graphics, text, media and database.

You are permitted to download, view, copy and print content on the Website for personal, informational and non-commercial purposes only. Any content used in this capacity must not be modified or altered in any way. You must also reference “Coco & Buttercup ©” in the copyright notice when using content for these purposes. If you wish to copy, reproduce, alter, distribute, publish or use content on the Website other than as permitted under these Terms, you must have written consent from us.


We value and respect the personal information of all our customers. For further information about how we use your personal information, please read our Privacy Policy.

Coco & Buttercup does not guarantee the security of using this site or any third party systems used to access this site.

Purchases and Payment

When you place an order, we will require your name, email address, phone number, address and credit/debit card details. We require this information to process your order, therefore customers must provide complete and accurate details when making purchases.

Please note that Coco & Buttercup is not liable if we are given an incorrect delivery address at the time of purchase. In this case, the customer will be responsible for any additional expenses required to correct the order.

All prices quoted are in Australian dollars (AUD) and include GST. Coco & Buttercup is not responsible for varying currency conversion rates charged by customers’ banks.


Coco & Buttercup takes every precaution against credit card fraud. In some cases, the customer may be required to provide additional identification to verify their transaction as part of a fraud check.

In this case, we will contact the customer to confirm certain details. We reserve the right to cancel the order if the customer is unable to verify their identity or purchase.

Discount Codes, Sales & Promotions

All discount codes are in AUD. Please note that discount codes cannot be used in conjunction with any other offer.

All sales products are available while stocks last and are subject to change without notice. Products marked as Final Sale cannot be returned or exchanged.


Coco & Buttercup reserves the right to cancel an order if we are unable to provide the requested products. In this case, customers will be immediately contacted and notified.

Coco & Buttercup is not liable to compensate for any loss or inconvenience faced as a result.