Shipping

Due to COVID-19 restrictions, there may be some delay with orders for Australia and International.

We’re super excited for you to receive your order ASAP! Therefore we do our best to send out your packages on time, and aim to dispatch all orders within 2 business days. Please note that sometimes during high-volume or sale periods, there may be delays with shipping your order.

Domestic

Country Cost Delivery Time
Australia FREE on all orders over $100
Express AusPost 1 - 3 business days
Australia $5.95 flat rate
Standard AusPost 2 - 4 business days
Australia $8.95 flat rate
Express AusPost 1 - 3 business days

 International

Country Cost Delivery Time
New Zealand $10.95 flat rate (FREE for orders over $100)
Standard AusPost 7 - 12 business days
United States $10.95 flat rate (FREE for orders over $200)
Standard AusPost 15 - 20 business days
Canada $10.95 flat rate (FREE for orders over $200)
Standard AusPost 15 - 25 business days
Europe $10.95 flat rate 
(FREE for orders 
over $200)

Standard AusPost 15 - 20 business days
Asia $10.95 flat rate 
(FREE for orders 
over $200)

Standard AusPost 15 - 20 business days 


Please note that the delivery timeframes listed above are only estimations. Coco & Buttercup is not responsible for any delays caused by the courier, especially during high-volume and peak periods.

If you are unavailable to accept your package, the courier will leave your parcel in a safe place if possible. Otherwise, a postage card will be left in your letter box with instructions on how to arrange re-delivery or pick up your delivery at your local post office.

If the receiver gives the courier authority to leave the parcel, Coco & Buttercup is not liable if the parcel goes missing. In this case, we will not be able to refund or resend the parcel.